Market research has never been so abundant. You can buy reports on supply chains, e-commerce, social commerce, and social search. You can track keywords, sentiment, and shopping basket analysis down to the day.
Yet ask anyone in licensing, creative services, or franchise and they’ll tell you the same thing: all this access has created more informed competition, not competitive advantage.
The problem isn’t the lack of information. It’s the sameness of it.
Everyone has the same reports. Everyone has the same dashboards. And if you’re building your strategy on the same data set as your competitors, don’t be surprised if you arrive at the same conclusions.
So how do you break out of the herd?
Not long ago, trend forecasting was a long game. Yarn dyers planned colours years ahead so fabric mills could supply high fashion houses, and in time, the high street. Today’s trend cycles are compressed beyond recognition.
Micro brands now A/B test product concepts with a global audience in real time, producing runs of 10 or 10,000 within weeks. Meanwhile, licensing deals often take months to close, with multiple stakeholders across brand, licensee, retailer, and legal teams.
That mismatch creates paralysis. Too many decisions are based on second-hand research surfaced through a browser window. You’re competing with faster, more agile players while managing a slower, risk-laden process.
At Skew, we call this stasis. And it’s dangerous.
Just as management by walking around (MBWA) gives leaders a grounded view of what’s happening inside their own organisation, visiting shops in person offers the same for your market.
Yes, AI can scrape millions of data points about consumer behaviour. But it can’t tell you:
That’s why we still prioritise comp shops, field visits, and retail safaris. Done with focus and intent, they reveal how brands live in the customer’s world, not how they look in a spreadsheet.
The limitation is obvious: small sample sizes can feel anecdotal. But pair retail intelligence with macro data and you’ve got a picture your competitors can’t buy off the shelf.
If you want to move beyond generic reports, here’s how to make retail intelligence work:
When combined with hard data, these shop-floor impressions highlight gaps and opportunities others will miss.
Twice a year we host Spring Haul and Autumn Haul, one-day retail workshops for licensing professionals.
The day starts with a macro-trend presentation, setting the broader context. Then we move as a group through a curated comp shop route. In the afternoon, we run an insights workshop, guiding participants to convert what they’ve seen into actionable strategies.
Here’s how Jade Ferguson, UK Licensing Manager at Magic Light Pictures, described her experience:
“When you narrow your research, you miss the bigger picture. Skew helped us look outside our usual categories and discover new perspectives. We left with fresh ways to use our brand assets and new ideas to tackle challenges like gender boundaries in kidswear.”
For Jade and her team, her Haul unlocked insights no report could provide.
One of the most persistent misconceptions is that first-hand impressions are anecdotal and irrelevant compared to big data.
In practice, the opposite is true. Reports tell you what is. First-hand retail intelligence shows you how it feels. In licensing, where so much depends on brand translation and emotional resonance, both matter. Ignore the latter and you’ll miss half the story.
Your competitors are buying the same reports you are. If you want a competitive edge, you can’t just rely on them.
Bricks and mortar still account for more than 70% of retail in many markets. You ignore that reality at your peril.
The choice is simple: base your strategy on the same reports as everyone else, or combine them with insights your competitors aren’t disciplined enough to collect.
That’s how you get ahead.
If you want to join one of our retail masterclasses, register your interest here.